Clients at the centre of our operation
Claiming that we put clients at the centre of our operation isn’t an empty phrase. It is a promise that is reflected in how we structure our business, how we commit to the long-term goals of each estate and how we reliably deliver high quality outcomes and maximised incomes for our clients day in, day out. That commitment starts with the role of our Directors:
Strategic direction and project management
The involvement of our Directors in each estate is a long-term relationship. We do not front-load Director involvement and then over time quietly move them out of the picture in favour of more junior office-based staff. Your primary point of contact will always be the Fowler Fortescue Director, and access to them will not be limited at any stage of our working relationship.
Day to day management
As well as direct access to the Director, you will have access to a dedicated team of Estate Administrators (EAs), the individuals who will be dealing with you and your estate on a day to day basis. You’ll get to know this team by their first names in no time and they will get to know how your estate operates and, over time, will be able to manage its operation with minimal direction.
Behind the scenes office functions
Coupled to your dedicated EA team, we have a skilful Accounts team who keep a tight grip on the numbers. Furthermore, we have…
Modern office infrastructure and digital tools
An efficient office requires the best tools. Fowler Fortescue has invested heavily in our digital infrastructure and offer some of the most modern management tools for efficient estate management. Scroll down to see the results of that investment that are already implemented or scheduled for deployment soon.
As our business grows, so our office space needs to become more efficient. Again, we have invested heavily in making sure our people have the environment in which to work, supported by modern digital tools.
A wider professional network
We believe in choosing the right specialist for the job, not being bound to an in-house jack-of-all-trades. We have built a highly capable and trusted network of independent professionals covering every profession, specialism and trade that a modern estate may need. From Architects to Accountants or Craftsmen to Consultants, we can call on the most experienced, skillful and knowledgeable people every time.
Management tools
Cloud-based property management software
ReLeased allows us to stay ahead of the thousands of critical action items every year including rent reviews, lease expiries, health and safety compliance and property inspections. We have full oversight and control and can feed back near instaneous status updates to our clients.
CREDIA allows landlords to access operational data and financial analytics that will enable faster decision making and more accurate forecasting, supported by evidence rather than gut instinct.
A Direct Debit solution that maximises cash flow for property management
and subscription based businesses.
Cloud-based accounting software platform
Through Xero we and our clients have access to real-time financial data any time, anywhere and on any device. Xero offers an ecosystem of over 1,000 third-party apps and 300 plus connections to enable us to connect directly with our estates.
Estate properties marketed through the pre-eminent property search portal
A spatial system that creates, manages, analyzes, and maps all types of data
A powerful desktop based GIS package that offers mapping functionality with database driven decisions.
